Privacy Policy

Last updated: March 14, 2026

CatchMyName ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our domain backordering service.

1. Information We Collect

Account Information

When you create an account, we collect:

  • Name
  • Email address
  • Password (stored securely using industry-standard hashing)

Payment Information

Payment processing is handled entirely by Stripe. We do not store your credit card numbers or full payment details on our servers. We may store:

  • Last four digits of your card (for display purposes)
  • Stripe customer ID (to manage your billing)
  • Transaction records (amounts, dates, status)

Usage and Log Data

We automatically collect certain information when you use the Service, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Domain searches performed
  • Referring website

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Process backorders and payments
  • Register domains on your behalf
  • Send transactional emails (order confirmations, status updates, domain lifecycle notifications)
  • Respond to your inquiries and support requests
  • Monitor and improve the Service
  • Detect and prevent fraud or abuse

3. Third-Party Services

We use the following third-party services that may receive your data:

  • Stripe: Payment processing. Stripe'"'s privacy policy governs their handling of your payment data.
  • Email Provider: For sending transactional emails (order confirmations, status updates).
  • Domain Registrar(s): To register domains on your behalf, we share registrant contact information as required by ICANN regulations.

4. Cookies

We use cookies and similar technologies to:

  • Maintain your session (stay logged in)
  • Remember your preferences
  • Protect against CSRF attacks

These are essential cookies required for the Service to function. We do not use advertising or third-party tracking cookies.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Specifically:

  • Account data: Retained until you request deletion
  • Transaction records: Retained for 7 years for legal and accounting purposes
  • Log data: Retained for up to 90 days

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and personal data
  • Export: Request a portable copy of your data

To exercise any of these rights, contact us at [email protected].

7. Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure password hashing
  • Regular security updates and monitoring
  • Access controls limiting who can view your data

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

8. Children'"'s Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy, please contact us at [email protected].